Usually our promise is 1-2 working days, however, for personalised order, dispatch may take upto 3-5 days.
You will receive message from delivery partner with racking details
We are partnered with world best delivery partners like Fed ex, blue dart, delhivery, Xpressbees, ecom express, DTDC, wefast, shadowfax,ecart etc.
Please calculate 3-5 days from the day you place your order with us except personalised orders. Exclude Sunday and National Holidays while calculating and then place your order. Your order would be generally dispatched within 24 hours of you placing it. In all Metro Cities and State Capitals the orders reach within 3-5 days maximum.
yes, We do charge shipping fee of Rs 99 for a order less than Rs 1599/- but shipping is FREE for any order above Rs. 1599/-. Also note that, all octroi charges, etc are paid well in advance to the courier company.
No, we have paused the international shipping as of now. We would resume our services very soon.
Returns
Pls check our return policy
Yes, we refund the entire amount of the product you purchased but deduct the shipping & handling charges from the amount. Pls note return and refund is not applicable on any of the personalised items.
It usually takes 10-15 days to process the refund from the date of confirmation of your return from our side. Please check your next month's credit card invoice for the refund from us if your payment is through credit card.
Payments
We accept all the major debit & credit cards, bank transfers, Patym & other UPI payment modes.
You have a very convenient option of paying through NEFT transfer or by depositing the amount in person to our Bank Account. Please note that, you can choose this option at the time of making the final payment on Checkout Page. Please select the NEFT / Bank Transfer option.
Once you transfer the amount, please call us / email with your order number so that we can ship the item from our end. In case of any query, please call our customer service team.
Yes We Do! We accept all International Cards.
Yes, we do. We realize that not everyone in this country still have credit cards. We accept Cheque/DD payments for online shopping. The delivery time in this case is slightly longer (10 - 15 days) than the online payment methods (5-7 days). Please send the cheques in favor of "Theme my party" payable at Ludhiana at the following address. Theme my party, 20 F, BRS Nagar, Ludhiana, Punjab.
Nothing much, just mention the Order number (you receive this on the confirmation page and also on the email that is sent when you confirm the purchase), your name and contact number at the back of the cheque.
Yes, in this case you need to send your order confirmation through email with your list and make online payment transfer through your online banking facility. Transfer money online in favor of "Thememyparty", PNB Bank, Ludhiana, to our account number which would be provided to you on request. Other details would be provided once we get your order.
We accept credit cards, debit cards, net banking, mobile banking and more.
Products
No, none of the balloons are sent inflated to the customers. The product pictures that you see on Thememyparty.in website is to only give you an impression about the look of the Balloon whether Latex or Foil. They are all sent deflated and have to be filled up with Helium Gas or normal air pressure as per your requirement.
You don't have to wait for the item to show "In stock" on our catalog, simply mail us and we would give you complete idea. We would also keep you posted when it comes into our stock through email and/or phone or sms.
We have a separate process for address bulk orders, please email us at customerservice@thememyparty.in and someone will contact you from our office. they will further address your requirement with a quick process.
